Privacy Policy
Privacy Policy
Effective Date: 10/1/2025
RBJ Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website [rbjsolutions.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or use our consulting services.
1. Information We Collect
Personal Information: name, business email, phone number, company name, job title, billing details, and any information you provide via forms, emails, or meetings.
Technical & Usage Data: IP address, device and browser type, operating system, referring URLs, pages viewed, and interactions collected via cookies and similar technologies.
Communications Data: content of messages and notes related to support, sales, and service delivery.
2. How We Use Your Information
Provide, operate, and improve our consulting services and Site.
Respond to inquiries, proposals, and support requests.
Send service updates and marketing communications (with consent where required; you can opt out at any time).
Analyze usage and enhance security, performance, and user experience.
Comply with legal obligations and enforce agreements.
3. How We Share Information
We do not sell your personal information. We may disclose information to:
Service providers (e.g., hosting, analytics, email, CRM) under contracts that protect your data.
Legal and compliance purposes when required by law or to protect rights and safety.
Business transfers related to a merger, acquisition, or similar transaction.
4. International Data Transfers
Your data may be processed in the United States and other countries where our vendors operate. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect cross-border transfers.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, to fulfill legal or reporting obligations, or to resolve disputes.
7. Cookies & Similar Technologies
We use cookies, pixels, and similar technologies to operate the Site, remember preferences, and analyze traffic. You can manage cookies via your browser settings. Where required, we present a cookie consent banner.
8. Third-Party Links
Our Site may link to third-party websites or services we do not control. Their privacy practices govern their sites, and we are not responsible for their content or policies.
9. Changes to This Policy
We may update this Policy periodically. The updated version will be posted here with a revised “Effective Date.”
10. EU/UK GDPR — Legal Bases & Rights
Legal Bases for Processing
Contract: to provide requested services or pre-contract steps.
Consent: for specific activities (e.g., newsletters). You can withdraw consent at any time.
Legitimate Interests: to operate, secure, and improve our business and communications.
Legal Obligation: to comply with applicable laws.
Your GDPR Rights
Access, rectify, or erase your personal data.
Restrict or object to processing (including direct marketing).
Data portability.
Withdraw consent without affecting prior lawful processing.
Lodge a complaint with an EU/UK supervisory authority.
11. California (CCPA/CPRA) Disclosures
This section applies to California residents. We do not “sell” personal information for money. We may “share” identifiers for cross-context behavioral advertising only if you’ve consented (where applicable) and you can opt out.
Notice at Collection — Categories We Collect
| Category | Examples | Business Purposes | Retention |
|---|---|---|---|
| Identifiers | Name, email, phone, IP address | Service delivery, communications, security, analytics | As needed for service/legal obligations |
| Commercial Information | Service inquiries, proposals, transactions | Client relationship management, billing | As needed for service/legal obligations |
| Internet/Network Activity | Log data, pages viewed, interactions | Site operation, security, analytics | Time-limited per analytics needs |
| Professional Information | Company, role, job title | Sales and service scoping | As needed for service/legal obligations |
CCPA Rights
Know/Access: request categories and specific pieces of personal information we collected.
Delete: request deletion (subject to legal exceptions).
Correct: request correction of inaccurate information.
Opt-Out of Sale/Sharing: opt out of cross-context behavioral advertising.
Limit Use of Sensitive Information: we do not use sensitive personal information for inferring characteristics.
Non-Discrimination: we will not discriminate for exercising rights.
To exercise your rights, contact us using the details below or submit a request via our Privacy Request Form. We will verify requests as required by law.
12. Your Choices & Controls
Marketing: Opt out via unsubscribe links or by contacting us.
Cookies: Manage via browser settings or our cookie banner.
Do Not Track: Our Site does not currently respond to DNT signals.
13. Do Not Sell or Share My Personal Information
We do not sell personal information for money. To opt out of the “sharing” of personal information for cross-context behavioral advertising (if applicable), use our Do Not Sell or Share link or adjust preferences in the cookie banner.
14. Contact Us
RBJ Solutions
Email: info@rbjsolutions.com
Website: rbjsolutions.com
Address: 17900 185th Ave NE, Woodinville, WA 98072
EU/UK residents may also contact their local data protection authority.
© RBJ Solutions, LLC. All rights reserved.