Privacy Policy\n\n<\/p>
Effective Date: 10\/1\/2025<\/p>\n
RBJ Solutions<\/strong> (\u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy and is committed to protecting the personal information you share with us through our website [rbjsolutions.com<\/a> (the \u201cSite\u201d). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or use our consulting services.<\/p>\n 1. Information We Collect<\/p>\n \n Personal Information:<\/strong> name, business email, phone number, company name, job title, billing details, and any information you provide via forms, emails, or meetings.<\/p>\n Technical & Usage Data:<\/strong> IP address, device and browser type, operating system, referring URLs, pages viewed, and interactions collected via cookies and similar technologies.<\/p>\n Communications Data:<\/strong> content of messages and notes related to support, sales, and service delivery.<\/p>\n 2. How We Use Your Information<\/p>\n \n Provide, operate, and improve our consulting services and Site.<\/p>\n Respond to inquiries, proposals, and support requests.<\/p>\n Send service updates and marketing communications (with consent where required; you can opt out at any time).<\/p>\n Analyze usage and enhance security, performance, and user experience.<\/p>\n Comply with legal obligations and enforce agreements.<\/p>\n 3. How We Share Information<\/p>\n We do not sell your personal information. We may disclose information to:<\/p>\n \n Service providers (e.g., hosting, analytics, email, CRM) under contracts that protect your data.<\/p>\n Legal and compliance purposes when required by law or to protect rights and safety.<\/p>\n Business transfers related to a merger, acquisition, or similar transaction.<\/p>\n 4. International Data Transfers<\/p>\n Your data may be processed in the United States and other countries where our vendors operate. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect cross-border transfers.<\/p>\n 5. Data Security<\/p>\n We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.<\/p>\n 6. Data Retention<\/p>\n We retain personal information only as long as necessary for the purposes described in this Policy, to fulfill legal or reporting obligations, or to resolve disputes.<\/p>\n 7. Cookies & Similar Technologies<\/p>\n We use cookies, pixels, and similar technologies to operate the Site, remember preferences, and analyze traffic. You can manage cookies via your browser settings. Where required, we present a cookie consent banner.<\/p>\n 8. Third-Party Links<\/p>\n Our Site may link to third-party websites or services we do not control. Their privacy practices govern their sites, and we are not responsible for their content or policies.<\/p>\n 9. Changes to This Policy<\/p>\n We may update this Policy periodically. The updated version will be posted here with a revised \u201cEffective Date.\u201d<\/p>\n 10. EU\/UK GDPR \u2014 Legal Bases & Rights<\/p>\n Legal Bases for Processing<\/p>\n Contract: to provide requested services or pre-contract steps.<\/p>\n Consent: for specific activities (e.g., newsletters). You can withdraw consent at any time.<\/p>\n Legitimate Interests: to operate, secure, and improve our business and communications.<\/p>\n Legal Obligation: to comply with applicable laws.<\/p>\n \n Your GDPR Rights<\/p>\n Access, rectify, or erase your personal data.<\/p>\n Restrict or object to processing (including direct marketing).<\/p>\n Data portability.<\/p>\n Withdraw consent without affecting prior lawful processing.<\/p>\n Lodge a complaint with an EU\/UK supervisory authority.<\/p>\n 11. California (CCPA\/CPRA) Disclosures<\/p>\n This section applies to California residents. We do not \u201csell\u201d personal information for money. We may \u201cshare\u201d identifiers for cross-context behavioral advertising only if you\u2019ve consented (where applicable) and you can opt out.<\/p>\n Notice at Collection \u2014 Categories We Collect<\/p> CCPA Rights<\/p>\n Know\/Access: request categories and specific pieces of personal information we collected.<\/p>\n Delete: request deletion (subject to legal exceptions).<\/p>\n Correct: request correction of inaccurate information.<\/p>\n Opt-Out of Sale\/Sharing: opt out of cross-context behavioral advertising.<\/p>\n Limit Use of Sensitive Information: we do not use sensitive personal information for inferring characteristics.<\/p>\n Non-Discrimination: we will not discriminate for exercising rights.<\/p>\n \n To exercise your rights, contact us using the details below or submit a request via our Privacy Request Form<\/a>. We will verify requests as required by law.<\/p>\n 12. Your Choices & Controls<\/p>\n \n Marketing: Opt out via unsubscribe links or by contacting us.<\/p>\n Cookies: Manage via browser settings or our cookie banner.<\/p>\n Do Not Track: Our Site does not currently respond to DNT signals.<\/p>\n 13. Do Not Sell or Share My Personal Information<\/p>\n We do not sell personal information for money. To opt out of the \u201csharing\u201d of personal information for cross-context behavioral advertising (if applicable), use our Do Not Sell or Share<\/a> link or adjust preferences in the cookie banner.<\/p>\n 14. Contact Us<\/p>\n
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\n Category<\/th>\n Examples<\/th>\n Business Purposes<\/th>\n Retention<\/th>\n <\/tr>\n \n Identifiers<\/td>\n Name, email, phone, IP address<\/td>\n Service delivery, communications, security, analytics<\/td>\n As needed for service\/legal obligations<\/td>\n <\/tr>\n \n Commercial Information<\/td>\n Service inquiries, proposals, transactions<\/td>\n Client relationship management, billing<\/td>\n As needed for service\/legal obligations<\/td>\n <\/tr>\n \n Internet\/Network Activity<\/td>\n Log data, pages viewed, interactions<\/td>\n Site operation, security, analytics<\/td>\n Time-limited per analytics needs<\/td>\n <\/tr>\n \n Professional Information<\/td>\n Company, role, job title<\/td>\n Sales and service scoping<\/td>\n As needed for service\/legal obligations<\/td>\n <\/tr>\n <\/tbody><\/table>\n
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